Multilingual Support for Global Clients
Provide seamless multilingual support to deliver satisfying client experiences worldwide and boost customer retention. Localization helps you build a proactive customer success team that can take your business global.
Trusted by the biggest brands
Language services for client success teams
Keep your support in sync
Build better relationships at scale
Measure your global impact
Help your customer service team work efficiently in global markets with translations that consider a region’s customs, culture, time zone, and vernacular to aid high-quality local support.
- Regionally adapted support resources
- Multilingual chatbots
- Localized help page formatting
What you need, when you need it
Using a combination of people, process and technology we will deliver translation projects on time and on budget for your business.
Integrations
Use translation software that integrates seamlessly with your customer support portal and CRM.
Workflow Builder
Build multilingual customer support - translate documents, templates, and automated responses for better workflows.
Search
Validation
Seamlessly integrate translation business applications
Zendesk
Support the translation of categories, sections, articles, and dynamic content, and deliver effortless and seamless translation projects for your business.
Confluence
Streamline and automate the continuous translation of spaces, pages, articles, and blogs inside RAY, an industry-leading translation platform.
Salesforce
Salesforce Connector offers a professional-grade translation of customer relationship management content: knowledge base articles, leads, cases, comments, and more.
Lithium
Translate key posts from customer forums, either with machine or human translation, using RAY workflows and translation resources to manage and automate jobs.
Trusted by a global leader
“We chose Straker to be our global partner not because of the company Straker is, but because of the company we know Straker will become. We look to future proof everything we do. Straker as our language partner, fits into that perfectly.”
Leading Global Technology Company
Globalization Leader
Get some insights into our world
Speak to an expert
Book a free consultation with our localization specialists in your region to discuss your needs.
Speak to an expert